Important Notice on Korean Market

Quality

Quality is not just a priority; it is our foundation. At RHY, we possess a deep understanding of the unique characteristics of lithium-ion batteries. Our commitment to quality is evident in every aspect of our operations, from engineering and material selection to production and testing. We have implemented highly automated production lines and rigorous testing processes to ensure the exceptional and consistent quality of our products, setting a standard in the power tool battery industry. All our facilities and processes adhere to ISO 9001 standards, reflecting our unwavering dedication to excellence.

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Fireproof Plastic Materials

All plastic parts are crafted from UL 94 V-0 rated flame-retardant materials, offering outstanding resistance to fire, water, sun exposure, and impacts.

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Smart BMS Designed by RHY

Our integrated smart Battery Management System (BMS) not only monitors battery status but also communicates with host devices and chargers, providing essential electrical protection.

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World's Top-Notch Battery Cells

The cells used in our battery packs represent the world's most cutting-edge battery technology, featuring the highest levels of energy density and safety. We source only the grade-A quality cells from world's top manufacturers, guaranteeing reliable and efficient performance.

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Pure Nickel Sheets

Each cell in our batteries is connected using pure nickel sheets, with 4 robust welding spots for enhanced conductivity and reliable welding quality.

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Cu-P Copper Contacts

Featuring High Phosphorus Copper (Cu-P) contacts, our batteries offer superior corrosion and wear resistance, electrical conductivity, and contact stability.

International Standards Compliance

All our processes, from material procurement to production and inspection, strictly adhere to the ISO 9001:2015 quality management system. Our facilities and procedures are certified to ISO 9001, BSCI, and SQP. Moreover, our products are designed to meet international standards such as CE, UL, FCC, PSE, KC, RoHS, UN38.3, among others. We are also equipped to customize products to comply with specific standards upon request.

 

Quality Assurance Process

Material Selection

We begin by sourcing RoHS and REACH compliant materials, subjecting them to our Incoming Quality Control (IQC) processes to ensure the highest standards. By implementing Supplier Relationship Management (SRM), we guarantee consistent material quality and optimal cost-effectiveness.

Quality Control

Our well-rounded quality control measures cover PCB, cell balance, welding, assembly, and testing. All processes are meticulously documented, traceable, and monitored for consistency and reliability.

Continuous Improvement

We maintain a proactive approach to quality enhancement through regular evaluation, corrective actions, and product lifecycle management. Our commitment extends to resolving any quality issues promptly and continuously improving our offerings.

Testing and Certifications

Our products undergo a series of rigorous tests, including AOI Testing, Battery Capacity Detection, Aging Test, and more. All tests are conducted using automatic equipment. These tests are crucial in ensuring the quality and reliability of our products.

Prior to delivery, every product undergoes compatibility trials where it is installed on its host devices. This step is essential in verifying seamless match and optimal performance, ensuring that our products meet the highest standards of compatibility and functionality.

We collaborate with accredited laboratories such as UL, TUV, Intertek, and SGS to certify and further enhance our products. These partnerships enable us to validate our products against industry standards and regulations, ensuring that our offerings consistently meet or exceed quality benchmarks.

Warranty and Support

To further instill confidence in our products, we offer a comprehensive one-year warranty. In the unlikely event of defects caused by non-artificial reasons, we provide free replacements or repairs within the warranty period. Our commitment to quality is not just limited to products; we offer lifetime technical support to ensure your continued satisfaction and peace of mind!

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