To initiate an order, simply send your inquiry to inquiry@rhybattery.com, or leave your messages on the Contact Us page. One of our sales representatives will get back to you within 24 work hours.

Neither of them. RHY is one of the biggest battery pack manufacturers in China with 240,000 sq. ft. of manufacturing facilities and 300+ full-time employees, specializing in the design, development and manufacturing of high-quality Li-ion battery packs and chargers. Or more accurately, RHY is a combination of design company, middleman and factory. Learn more about us>>>

RHY is headquartered in Shenzhen, China, adjacent to Shenzhen Bao'an International Airport (SZX), and operates a manufacturing plant and an R&D laboratory in Huizhou City. Additionally, we have established overseas warehouses and branches in the USA, Japan, Europe, and Australia to better serve our customers. We are also expanding our global presence with more locations on the way. Learn more about us>>>

Yes. Our commitment to quality is evident in every aspect of our operations, from engineering and material selection to production and testing. We have implemented highly automated production lines and rigorous testing processes to ensure the exceptional and consistent quality of our products, setting a standard in the power tool battery industry. All our facilities and processes adhere to ISO 9001 standards, reflecting our unwavering dedication to excellence. Click here to learn more about our quality control.

Yes, we offer samples for all our products. All samples shall be prepaid, and your sample costs will be deducted from your first formal order (MOQ: 100pcs). To get samples, simply contact us with your sample order details. Alternatively, email inquiry@rhybattery.com and a dedicated sales representative will be assigned to you.

We accept payment by T/T, PayPal, Western Union and credit card.

Batteries are a kind of special cargo with many shipping restrictions, especially those classified as Dangerous Goods. Different shipping methods or battery types require different labeling, packaging, marking, documentation and declaration.

Fortunately, RHY is an expert in shipping batteries. We offer flexible shipping options to meet your specific needs and comply with relevant regulations. Our shipping methods include express delivery (UPS, FedEx, DHL, TNT, etc.), air freight, sea freight, land transportation, and rail transportation. We have established strong partnerships with international freight forwarders, enabling us to maintain stable global transport chains and ensure the efficient and timely delivery of your goods.

Yes. All RHY products come with 1-YEAR WARRANTY and LIFELONG TECHNICAL SUPPORT. RHY will repair or replace, without charge, any defects due to faulty materials or workmanship for 1 year from the date of purchase.

The key information we must know about batteries:
-    voltage
-    capacity
-    discharge current
-    cell type
-    dimensions
-    protection features
…

The key information we must know about chargers:
-    charge voltage
-    charge current
-    charging method
…

Click here to submit your customization requirements.

Let’s see a quick comparison between Li-ion battery and Ni-MH battery.
Li-ion battery:
Pros: No memory effect, charge anytime, light weight.
Cons: High cost, low current, less tolerance to overcharging (compared with Ni-MH).

Ni-MH battery:
Pros: Low cost, strong versatility, large current, environmental friendliness, stability.
Cons: Heavy weight, short battery life